Insurance

Item: MTN South Africa
Rating: 1
Author: petrus H

<p>Probably the most useless insurance company I've ever seen. How long can it take to get an application done? The call center always cuts off </p>

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

14 Nov 2016, 22:34

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***

Best regards,

MTN South Africa's reply14 Nov 2016, 22:34

Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ:***

Best regards,

petrus H's updateReviewer Update

18 Nov 2016, 10:26

Again 5days has passed still and nothing happened

petrus H's update18 Nov 2016, 10:26

Reviewer Update

Again 5days has passed still and nothing happened