JT
Janine T
1 reviews | Active since Feb 2014
25 Nov 2015, 08:26
Insane data billing
Good morning<br> <br> My cell phone bill is normally quite high ranging between R1 500 - R2 000 per month as I use it for business reasons. The last bill I received was R4 500!! All data !<br> I am going to migrate to another company.
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Replies (1)
MTN South Africa's replyOfficial
25 Nov 2015, 12:02Hello janine.truscott,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that a billing query has already being logged with our Billing department for validation of the data charges on the invoice of the 11 November 2015.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that a billing query has already being logged with our Billing department for validation of the data charges on the invoice of the 11 November 2015.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply25 Nov 2015, 12:02
Official
Hello janine.truscott,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that a billing query has already being logged with our Billing department for validation of the data charges on the invoice of the 11 November 2015.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that a billing query has already being logged with our Billing department for validation of the data charges on the invoice of the 11 November 2015.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,