*****ing again from my bank account.

Item: MTN South Africa
Rating: 1
Author: Oswald D

I've been struggling since Oct 2024 with MTN to sort out my debit order payment that is wrong, they are debiting the wrong amount since then. I've been told that i must be patient, that they are waiting for the sales team to sort it out. 1st place, I app**** online for an upgrade on my expired contrak ie: end of Sept 2024 (it was approved on an lower contract as I app**** for); 2nd place, this happens every 2 years when my contract expires. Now MTN sends me an email that my contract will increase from 1 Feb 2025, what bull is this, is MTN bankrupt that they have to ***** from there customers. Must I rather lodge an complaint at the Consumer Ombudsman. MTN is playing for time till Feb 2025, then they can ***** me more. This is one of the worst companies to do business with in South Africa and Africa. They have some of the worst ratings.

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Oswald D's updateReviewer Update

18 Dec 2024, 07:07

MTN doesn't even bother to answer me, this company just laughs at their customers, consumers beware, don't take a new or upgrade a contract thru MTN, biggest **** in South Africa and Africa. Can't get hold of any person when you and you never know who you speak to on social media. 3 months struggling with them to sort out faulty debit order, been offer charged, no one even replies back. Really the wirst service of any business/company in South Africa. #MTNmustfall, MTN****mers, #MTN*****s, #MTNdon'tupgrade, #MTNworstcustomerservice

Oswald D's update18 Dec 2024, 07:07

Reviewer Update