Infuriated! - MTN absolutely useless - Insurance not activated and non-existent customer service

<p>I renewed my contract in November 2016 and signed up for the insurance on the device. To date, the device insurance is not in place. I have visted the branch numerous times, only to be told everyting is in order and it will be sorted shortly.</p> <p>Sadly, the shortly never comes.</p> <p> </p> <p>I have also visited other branches and spoken to other sales reps. Their comments range from 'There's nothing I can do' to 'Ýou need speak to the agent who assisted you' to 'Speak to the insurance company'.</p> <p>That Insurance company doesn't answer the phone ever incidently.</p> <p> </p> <p>I am now fed up with this useluss provider. Looking into cancelling the contract and parting ways.</p> <p>Will consult with legal now, I'm sure this is breach of contract.</p> <p> </p> <p>MTN Sucks!!</p> <p> </p>