INFORMATION INCONSISTENT

At the beginning of this year i sent an email to enquire about when my data contract expired, i was told it would expire on 11 March 2015.<br> <br> Around June this year, i noticed from my statement that MTN was still debiting my contract and i was a bit surprised by it. It was during the strike so i was not able to get through to thier call centre but i went to my bank to stop the debit order.<br> <br> This afternoon, i received a call from a Gift from MTN informing me that i had an outstanding amount of R433 with MTN. He then said that at the end of my contract, i should have gone to an MTN store to cancel my contract - which i was not made aware of - with them.<br> <br> I\m very upset that now i'm expected to pay for something i havent used for the past 4 months and also something that i wasnt made aware of!<br> <br> Please help!!!"