Infinity Uncapped Internet, sorry BILL

Where to start. We have been with MTN for years. In May 2023, we decided, hey lets move everything to MTN. On the 25th we were asked to come to the MTN shop in Vredendal to recieve our brand new Internet. Not any, the most expensive package they have. Got hone, no internet. Phoned, okey sorry the "system" changed the sim to pay as you go. WOW. We are off to a GREAT start.

The next day everything was back to normal. Well, only for a little while. About 3 or 4 days later, no connection. Recieved a sms stating the have not recieved payment for the router and we will be legaled. Phoned, no we dont have to worry, it was the sim fault. Come June, the want to deduct almost R6000. 🤔 Phoned. Oh sorry there is a billing problem. It will be fixed. Since then the router is faulty, we get cut off the whole time due to bill errors and it is not even 1 month later.

Please MTN, call me. I will take this further due to loss of income. Waiting your call.