Inefficient and *********** account management

I got a quotation to pay for early termination of a simcard contract via 808 helpline. I then paid R960 on Sunday 08 February 2015 over the counter at MTN Pavilion Durban against my number ***. To my surprise on Thursday 12 February 2015 the payment was still not allocated. I refaxed their own receipt back to them over 5 times to different numbers and emailed them and some of the fax numbers they gave to me they later told me they were no longer operating. <br> <br> Yogan and Zanele at the Pavilion are useless in service and they never even followed up on my queries.<br> <br> On February 2015 my payment was not allocated. They then wanted to bill for the new month and I had to ask them to block my number and I was inconvenienced and could not even do banking. I spent hours on the phone back and forth between their terminations, accounts and their banking. It is ridiculous that I should be inconvenienced so much over their incompetency,inefficiency and ineffective fragmented structures. In the process I got so many dispute number which are of no use (***). I am done with MTN and their network is poor. I am taking my number back to VODACOM.<br>