Inefficiency to balance accounts

For the past four 3 months, i started paying my accounts via the ATM as MTN debit order cuased to much incovenience on my account.<br> <br> However i suppose this is where the nightmare began.. it has been endless problems since.<br> The strange thing is, after every payment their electronic notification system would say successful payment received and then the following day would I would receive notification that the account is in arrears, and my cell phone get deactivated.. <br> Then to call them, a missery.. <br> <br> I have now supp**** the collection department will all the payment proof, as they were the only ones responding to my email.. i suppose there is a trail.. for ease of reference the query.. REQ:*** [#***4... could somebody who know how to reconcile accounts fix this.....