INCREDIBLY BAD SERVICE & NO ASSISTANCE

Hello missmmoodley,

Thank you for your post.

We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.

Please bear with us as we are aware, the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.

We would like to assure you that we are actively working to improve our service levels.

Regards
Veronica
REQ:***