Incredibly bad service

If I could give no stars then I would.

Took out a new contract on 16 April 2018.

Mtn promises 30 free gigs of data for 30 days, but to date I haven't received anything.

Everytime you call the contact centre then there's a new story.

First time I called in (inquired really politely) the consultant puts me on hold for 10 minutes straight. I couldn't even get a call back or anything of the sort.

Second time I call in, I was advised there had been no query on the system. I was promised the data will be sent after 3 business days. Those 3 days have elapsed and still nothing.

Third time I called in still with no joy. Another different story. I was told this time I have to wait another 48 hours. At first the consultant advised the data was sent on the day the contract was activated, then her story changed.

I rarely complain, however the service MTN provides will leave a bad taste in your mouth.