NJ
Nox J
1 reviews | Active since Mar 2009
03 Mar 2015, 11:18
Increased subscription fee from original contract
I am super annoyed that from R189 I am now paying R248 or for a ****py Blackberry 9320 retained by the Cresta branch following bad service!!!!! I signed to pay R189 p/m including BIS why am I paying more????!!!! Please enlighten me MTN!<br> <br> I cannot wait to be free of this contract.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
04 Mar 2015, 14:42Hello noxi,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A request has been sent to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A request has been sent to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply04 Mar 2015, 14:42
Official
Hello noxi,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A request has been sent to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
A request has been sent to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***