KH
Karen H
1 reviews | Active since Jun 2015
26 Jun 2015, 02:23
Increased Out of Bundle fees
MTN bill usually around R1100 per month. Period ended 6May bill amounted to R3700. Awaiting proof from MTN regarding prior notification of the implication of increased Out of Bundle data to my account. No response....
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MTN South Africa's replyOfficial
08 Jul 2015, 14:45Hello Kilimanjaro2305,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that all customers were notified on the 15-04-2015 about price increases in our bundles and out of bundle rates. Also note that MTN's terms and conditions state that the company has a right to amend the pricing of contracts.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that all customers were notified on the 15-04-2015 about price increases in our bundles and out of bundle rates. Also note that MTN's terms and conditions state that the company has a right to amend the pricing of contracts.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply08 Jul 2015, 14:45
Official
Hello Kilimanjaro2305,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that all customers were notified on the 15-04-2015 about price increases in our bundles and out of bundle rates. Also note that MTN's terms and conditions state that the company has a right to amend the pricing of contracts.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that all customers were notified on the 15-04-2015 about price increases in our bundles and out of bundle rates. Also note that MTN's terms and conditions state that the company has a right to amend the pricing of contracts.
Thank you
Wenzile Masina
REQ:***