lP
leah P
1 reviews | Active since Jul 2015
02 Jul 2015, 12:41
increase tariff on a set contract
How can Mtn increase tariffs if you sign a fixed contract for two years??? Is mtn not in breach of contract?? And no one explained to me that amount will change within the two years
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MTN South Africa's replyOfficial
02 May 2023, 21:58Hello leahrandyleo,
We are sorry for any inconvenience caused and for the delayed response to your post.
Kindly note that our rates changed on the 1st of April 2015. This was advertised on our blog and a general SMS was sent to our customers.
With regards to the issue of the rate increase within your contract period, please refer to clause 4 (Charges) in your subscriber agreement form.
\4.2. MTN SP may change any Charges
We are sorry for any inconvenience caused and for the delayed response to your post.
Kindly note that our rates changed on the 1st of April 2015. This was advertised on our blog and a general SMS was sent to our customers.
With regards to the issue of the rate increase within your contract period, please refer to clause 4 (Charges) in your subscriber agreement form.
\4.2. MTN SP may change any Charges
Best regards,
MTN South Africa's reply02 May 2023, 21:58
Official
Hello leahrandyleo,
We are sorry for any inconvenience caused and for the delayed response to your post.
Kindly note that our rates changed on the 1st of April 2015. This was advertised on our blog and a general SMS was sent to our customers.
With regards to the issue of the rate increase within your contract period, please refer to clause 4 (Charges) in your subscriber agreement form.
\4.2. MTN SP may change any Charges
We are sorry for any inconvenience caused and for the delayed response to your post.
Kindly note that our rates changed on the 1st of April 2015. This was advertised on our blog and a general SMS was sent to our customers.
With regards to the issue of the rate increase within your contract period, please refer to clause 4 (Charges) in your subscriber agreement form.
\4.2. MTN SP may change any Charges
Best regards,