Incorrectly billed for the last 2 months

I have been trying to get someone to assist me with my billing issues for over a month.<br> <br> I have logged complaints, sent e-mails. phoned the call centres, sent messages on Facebook and Twitter and NO ONE has even bothered getting back to me.<br> <br> I am being billed almost 3 times more than what I normally pay every month and I have not done anything different on my phone.<br> <br> I tried phoning the call centre for over 2 weeks - my call does not even get answered. I am put on hold and then the call gets cut off after 15 minutes.<br> <br> I eventually got hold of someone in the call centre after being on hold for almost half an hour and after a while the call got cut off and NO ONE even phoned me back.<br> <br> I have been to a MTN service station - they were not able to assist me as they do not have access to itemised billing??? How can that be. This is a service station is it not? We then phoned the call centre again and waited for more than half an hour before someone were available to assist. I requested to send me my itemised billing for May and June. They said I will receive the itemised billing between 2 and 48 hours. This is now almost 2 weeks later and still NOTHING.<br> <br> Please help