JG
Jacqueline G

1 reviews | Active since Mar 2012

18 Apr 2016, 17:02

Incorrectly billed and unauthorized debit order

I am being sent from MTN to Autopage and from Autopage to MTN to try and sort out why I have been billed twice by Autopage and one(incorrect amount on top of it all) by MTN<br> Don't know why Autopage had to transfer my account to MTN. They also loaded a debit order on my bank account without my permission. No one at customer care will help me

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 Apr 2016, 11:02
Official
Hello jax1969,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

Please email for me the proof of payment paid over to Autopage as per our online discussion.

Kind Regards,

Alice van der Merwe

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