1 reviews | Active since Sept 2016
Incorrectly billed after contract cancelled
I cancelled my contract on 24/08. I have once again been charged for this contract even though it was cancelled and I have not received data so no idea why I would have been billed. Please urgently resolve this and refund the amount that was incorrectly debited from my account.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We apologize for the delayed response.
If your complaint has not been resolved, please assist me with the MTN account details for assistance, please email the information to me ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We apologize for the delayed response.
If your complaint has not been resolved, please assist me with the MTN account details for assistance, please email the information to me ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We apologize for the delayed response.
If your complaint has not been resolved, please assist me with the MTN account details for assistance, please email the information to me ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We apologize for the delayed response.
If your complaint has not been resolved, please assist me with the MTN account details for assistance, please email the information to me ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,