WH
Wayne H

1 reviews | Active since May 2010

02 Mar 2021, 07:53

Incorrectly billed

So mad this morning! MTN has incorrectly debited my account, what should be R1600 has gone off as R5200! Very quick to admit a mistake, no reason given and now I need to wait 7 days for a refund? Who has R3400 spare in their account? MTN, are you going to pay for the bounced debit orders! Why must I pay for YOUR mistakes!

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Replies (1)
WH
Wayne H's update04 Mar 2021, 12:55
Reviewer Update
Hello, MTN? Anyone out there?
After numerous calls and trying to get some clarification, I now need to email a MTN manager because you are working from home and can't make outgoing calls? Huh, say what? MTN can't even call their clients back? Troublesome time for this service provider