Incorrectly Billed, Account Cancelled but Credit Listing still on!!!

<p>A few weeks ago i logged a call on this same platform about my MTN account being incorrectly billed for a gadget that i did not collect. Naturelly MTN people where quick to respond "cleared and resolved". I requested a clearance letter explaining what transpired onmy account to be sent to my email: ********** confirmed "sent" but still i have not received the letter.</p> <p>I was also nformed that my credit listing will be sorted out, but todate my credit listing is still on. Yes, the account was successfully closded down after a struggle, thumbs up to MTN, but how about my credit listng? How about my clearance letter conriming that an error happened at MTN side. I have been stagnant in my life for close to half a year now, because i cannot use the services of credit granting facilities.</p> <p> </p> <p>Please may i have my legal status cleared and a letter sent to my email: ********** Alternative email: ********** </strong>Like i said, i still wana do business with MTN, but its these kind of things that cause customers to think otherwise.</p> <p> </p>