INCORRECT USSD AIRTIME BALANCES, ERRONEOUS INSUFFICIENT AIRTIME MESSAGES & EMPTY PROMISES FROM MTN

For many many weeks now, in fact, by now it's several months, I have been experiencing constant and ongoing issues with my pre-paid MTN data and airtime.

The MTN voice and USSD service are giving constant erroneous messages! I am constantly being told I have no airtime when I do in fact have airtime and when I reboot the phone, the erroneous MTN messages "magically" reset to the correct figures and my airtime "magically" re-appears again!!

I complained to MTN on this forum on 20 September 2017 about this issue and Kabelo Brett Mosimanyane - Complaints Analyst - promised to "contact (me) soon to discuss the matter and get a solution". OVER 2 WEEKS LATER, THE PROBLEM IS STILL CONTINUING ON A DAILY BASIS & NO-ONE FROM MTN HAS BOTHERED TO EVEN CONTACT ME TO RESOLVE THE ISSUE! KABELO BRETT MOSIMANYANE AND MTN HAVE ALL BUT DISAPPEARED. ONLY THEIR EMPTY PROMISES AND POOR SERVICE REMAIN!!

This error occurred yesterday morning again, so I complained again on this forum, with screenshot evidence of the MTN error.

Guess what, surprise surprise...it happened again yesterday afternoon!!!!!! And I enclose screenshot photos of the MTN message errors.

At 15:10 yesterday afternoon , I get an insufficient airtime message and my USSD balance reads R0 and yet a few minutes later after rebooting my phone , I magically have R39.85 airtime. WHAT IS GOING ON HERE, MTN!!!??

PLEASE CAN SOMEONE HAVE THE DECENCY TO CONTACT ME AND SORT THIS OUT!!!????