1 reviews | Active since Jun 2013
Incorrect upgrade with MTN Acces
<p>Good day</p> <p> </p> <p>My Mother in law was called for an upgrade which she took over the phone. She now just have GB's and no minutes. She has been trying to get hold of MTN but was sent from pillar to post. A customer for 30 years!!! Please can someone give her an urgent call - if she doesnt get it resolved she will leave the new phone at the closest MTN and cancel her contract with you. </p>
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under the information provide in the review section does not come with any account details. Kindly forward a mail to the below address for urgent resolution on package correction as per upgrade processed.
Address: #***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that when checked under the information provide in the review section does not come with any account details. Kindly forward a mail to the below address for urgent resolution on package correction as per upgrade processed.
Address: #***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Hi Kevin
The email returns
Hi Kevin
The email returns