JM
Jeanine M
1 reviews | Active since Jun 2018
05 Jun 2018, 10:20
Incorrect upgrade package received
done a upgrade last year November received the incorrect package ,been asked to complete a migration form done last year as well been sending emails up and down to Mtn no feedback no assistance
Helpful (0)
Replies (9)0
Replies (9)
MTN South Africa's replyOfficial
06 Jun 2018, 05:50Good day Jeanine,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with further details to your complaint. We need to establish which package you were supposed to be placed on etc.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply06 Jun 2018, 05:50
Official
Good day Jeanine,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with further details to your complaint. We need to establish which package you were supposed to be placed on etc.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
JM
Jeanine M's updateReviewer Update
06 Jun 2018, 07:26I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's update06 Jun 2018, 07:26
Reviewer Update
I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's updateReviewer Update
06 Jun 2018, 07:26I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's update06 Jun 2018, 07:26
Reviewer Update
I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's updateReviewer Update
06 Jun 2018, 07:26I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's update06 Jun 2018, 07:26
Reviewer Update
I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's updateReviewer Update
06 Jun 2018, 07:27I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's update06 Jun 2018, 07:27
Reviewer Update
I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's updateReviewer Update
06 Jun 2018, 07:27I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's update06 Jun 2018, 07:27
Reviewer Update
I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's updateReviewer Update
06 Jun 2018, 07:27I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's update06 Jun 2018, 07:27
Reviewer Update
I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's updateReviewer Update
06 Jun 2018, 07:27I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's update06 Jun 2018, 07:27
Reviewer Update
I app**** for the MTN CHOICE 100 MINUTES +2GB ..INSTEAD WAS GIVEN R 110.00 airtime only Ive been emailing them advising I DO NOT WANT AIRTIME BUT THATS ALL I GET EVERY MONTH AND TO TOP IT ALL MAY I DID NOT EVEN RECEIVE THAT AIRTIME SO IM PAYING MTN FOR NOTHING .I HAVE ALL MY EMAILS AS PROOF CAN SEND IT IF I HAVE TO
JM
Jeanine M's updateReviewer Update
18 Jun 2018, 11:10no response??????
JM
Jeanine M's update18 Jun 2018, 11:10
Reviewer Update
no response??????