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Prebashinim M
1 reviews | Active since Nov 2015
03 Dec 2015, 07:56
Incorrect suspension on Line yet again
How many more times must this happen. I am sick and tired of calling 2 - 3 times a month to unblock my line which has been incorrectly suspended. And now i am just even more frustrated as i cannot get through to the call centre to have the lines opened again.
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Replies (1)
MTN South Africa's replyOfficial
08 Dec 2015, 15:43Hello prebashmoo,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time, the credit limit on the account was R1000.00 as per your permission we have increased the credit limit to R2000.00.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time, the credit limit on the account was R1000.00 as per your permission we have increased the credit limit to R2000.00.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply08 Dec 2015, 15:43
Official
Hello prebashmoo,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time, the credit limit on the account was R1000.00 as per your permission we have increased the credit limit to R2000.00.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Thank you for your time, the credit limit on the account was R1000.00 as per your permission we have increased the credit limit to R2000.00.
Kind Regards,
Alice van der Merwe
***