incorrect refund processed

Good morning guys<br> <br> With regards to complaint ref ***<br> <br> The refund received is much appreciated as it shows that something is being done about my concern, however as per my bank statement as well as incontact emails from FNB I was charged R110 on the 1st of feb as well as the 1st of march and also R514 for both the months which would be for my upgraded contract and also the other \mtn\" contract. The refund received this morning amounted to R220 and if that was correct it would mean that for the 2 contracts for the 2 months I was refunded R55 a month for the 2 contracts which I know is incorrect. Please advise as to the way forward<br> Abdul Azeez Philander"