1 reviews | Active since Jul 2016
incorrect refund
<p>You guys only gave me a 3 mounth refund from march 2016.the refund must be from 2015-07-08 i have the email.My number im inquiry ********** 213 my id nr is ********** 049087.i live in pretoria gardens hanny street 992 i bank with absa savings account.i only have reverence number on email.in august 2015 the systems were offline as most of the time.so i want n refund or debit order reverse ITS NOT MY FAULT YOUR ALWAYS OFFLINE I WANT MY FULL REFUND</p>
Good Day Niel Graaff
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
Kindly be advised that as per our records the cancellation request was logged in March 2016. Please note that we require a reference number for a refund to be processed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,
Good Day Niel Graaff
Thank you for your post.
Please accept our apologies for any inconvenience experienced.
Kindly be advised that as per our records the cancellation request was logged in March 2016. Please note that we require a reference number for a refund to be processed.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards,
Zukiswa
REQ: **********
Best regards,