INCORRECT RECORDS

With regard to the response received from MTN's Alice van der Merwe indicating that Customer Care only received one email with regard to penalty fees for early cancellation sent in August, I would like to point out the following (if there is somewhere where I can email my emails to or copy and paste them please advise):<br> Emails to [Email Removed] - 25/06/2015 - standard acknowledgement of receipt further no response. First response on 22/07/2015 Noluthando Buthelezi apologising for delay and promising to attend to the matter - no further response. Email 30/07/2015 from Calvin Konaite querying delay and seeking assistance. No response. Email 26/10/2015 urging response since I will be abroad during November and have to plan prior to the expiry date - no reply. Response 27/10/2015 from Monique Rygard apologising for delay and making further promises. ETC, ETC. I find it really interesting that in the quick search I have done on my mails I could locate 5 emails. If I had more space I would certainly post the entire thread. I am really disappointed.