KM
Khuthala M
1 reviews | Active since Nov 2009
24 Nov 2015, 15:55
Incorrect number on URL report
The number in question is not the one on the URL report. Please provide report for the dates in question.
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Replies (1)
MTN South Africa's replyOfficial
26 Nov 2015, 12:44Hello hlonie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a request has been logged with the billing department to email the URL report for the invoice dated 2015-11-13.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a request has been logged with the billing department to email the URL report for the invoice dated 2015-11-13.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply26 Nov 2015, 12:44
Official
Hello hlonie,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a request has been logged with the billing department to email the URL report for the invoice dated 2015-11-13.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a request has been logged with the billing department to email the URL report for the invoice dated 2015-11-13.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,