INCORRECT MTN ACCOUNT

Dear Sir<br> <br> I have posted this complaint on 20 August 2015 and not any response from HelloPeter or MTN has been received. <br> <br> I would like to express my disappointment, frustration and anger with regarding my MTN account.<br> <br> For the second time I have received an incorrect account which required me to pay the amount of R2526.91 during April and R1598.03 for July. These amounts do not reflect as true because I did not use the data.<br> <br> I have always checked my available data before and after I used the internet to monitor my usage. I checked last night 19 August and my data available is 3.53 gig. I didn't use all data from the previous month, because I receive 2 gig on the 12th of every monthly.<br> <br> I would like NTM to investigate this matter as I do not agree with what is going on currently with the invoicing. <br> <br> I was informed by the ladies at MTN Standerton branch that I'm not the only complainant with regarding to such an issue. MTN is forcing the customers to pay otherwise legal actions will be taken against the customers. . <br> <br> I threaten to switch service providers if this is not rectified.<br> <br> Hope to hear from you and MTN soon.<br> <br> Robert le Roux<br>