AJ
ANWAR J
1 reviews | Active since Jul 2012
27 Jan 2016, 10:31
INCORRECT LATE PAYMENT REMINDER
First I get overcharged for data and now I get a reminder that my account payment is late when the due date is 31st Jan 2016. I do take offense when I get a message that my service will be suspended. Please check my records.
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MTN South Africa's replyOfficial
02 Aug 2016, 17:37Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We sincerely apologise for the delayed response it was due to system error on our end,should your query not resolved kindly write to us on Hellopeter for us to be in a position to investigate and resolve your query accordingly.
warm regards
mike
REQ: **********
Best regards,
MTN South Africa's reply02 Aug 2016, 17:37
Official
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
We sincerely apologise for the delayed response it was due to system error on our end,should your query not resolved kindly write to us on Hellopeter for us to be in a position to investigate and resolve your query accordingly.
warm regards
mike
REQ: **********
Best regards,