1 reviews | Active since Dec 2017
Incorrect device delivered
I recently upgraded via MobilesPlus. An incorrect device was delivered today. I phoned MTN who referred me to an MTN store. I spoke to a few stores. They cannot assist and referred me back to the MTN call centre. In return I was referred to MobilesPlus who is refusing to assist. MobilesPlus is a 3rd party acting on behalf of MTN. Please get this sorted out.
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do pick up that the term date was reversed, as per Kagiso you need to return the device received to Alberton city MTN tomorrow and do the upgrade with the store.
Kind Regards,
Alice van der Merwe
Best regards,
Thank you for your post.
We sincere apologized for any inconvenience incurred.
We do pick up that the term date was reversed, as per Kagiso you need to return the device received to Alberton city MTN tomorrow and do the upgrade with the store.
Kind Regards,
Alice van der Merwe
Best regards,