Incorrect Data Package

<p>A good few months ago i reserved the new iPhone 7 with MTN.</p> <p><br />Two months ago I received a call from MTN asking if i would still like to receive the new phone & i confirmed. I then went to iStore store in the V&A Waterfront in Cape Town & app**** for an upgrade on my current contract with the MTN in store sales agent, with the account number A ********** 5. I was offered various options of contracts available & confirmed with the sales agent, that i would like sign for the higher data package.</p> <p><br /> I left the store with my new phone & after 2weeks, i found that there has been no change to my data package which resulted in my data being depleted. i have been in contact with your team as i have NOT been credited my correct data amount.</p> <p><br />It is now 2months later & i find this extremely unacceptable that nothing has been done to resolve the problem. Each time i have called, the numerous call center agents have all agreed that the issue for the application submission was incorrect on your side, however no-one is able to rectify it.</p>