INCORRECT CREDIT INFORMATION PASSED ONTO TRANSUNION
<p>I had a contract with MTN and this contract was settled a while ago now to my suprise MTN has sent information to transunion that the account was handed over. I have tried calling MTN no one can help me I'm throw from pillar to post. All I need from MTN is them to clear my name by sending me a settlement letter that I can send to Trans union as this has a negative impact on my credit score.</p> <p> </p> <p>I hope this matter will be handled with great urgency as it is crital to me.</p>
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the matter have been escalated to transunion by our legal department for the ITC to be updated it will take within 10 to 14 working days to be updated.
warm regards
mike
REQ: **********
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
kindly be advised that the matter have been escalated to transunion by our legal department for the ITC to be updated it will take within 10 to 14 working days to be updated.
warm regards
mike
REQ: **********
Hi
It has been exactly 1 month since I logged this request and today I requested for my credit report but it still shows that the MTN accout was handed over. Please resolve this ASAP.
Hi
It has been exactly 1 month since I logged this request and today I requested for my credit report but it still shows that the MTN accout was handed over. Please resolve this ASAP.