Incorrect Credit Data

Item: MTN South Africa
Rating: 1
Author: Aneesa A

I app**** for a R199 contract and was declined as per your Westgate mall branch i was told I am under debt review? I bought a house so it is impossible for me to be under debt review, Your records are out dated and i have clearance certificate from ITC so it cannot be ITC Please investigate and tell me which credit bureau you working with I am a home owner for more than 6 months

Helpful (0)

Replies (2)

MTN South Africa's replyOfficial

15 Apr 2019, 14:42

Good day

Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please note that I will escalate your query to the legal management team to provide feedback and a way forward.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm RegardsZenetta Portia ViljoenComplaints Management team

Best regards,

MTN South Africa's reply15 Apr 2019, 14:42

Official

Best regards,

Aneesa A's updateReviewer Update

18 Apr 2019, 11:32

I have not received any feedback

Aneesa A's update18 Apr 2019, 11:32

Reviewer Update

I have not received any feedback

Incorrect Credit Data

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