Incorrect contract supp**** - 7 months ongoing

I opened a new SIM only contract in a store in Durban in April this year. MyChoice 100 (100 minutes, 200 SMS, 300MB data)<br> After a few months I notice that the data portion of the contract was not being supp**** as the data bill was high.<br> I called MTN and visited a store but was only told to call customer service by the store, or told to visit a store by customer service.<br> There is no information on the system of where the contract was taken out so I can visit the exact same store (I have several contracts open at difference stores)<br> The contract is also for some reason made out to be a 24month contract when I took a month by month contract as I did not need a handset.<br> <br> I am waiting on a copy of the contract that was signed so that I can check the details of this contract, but MTN are not able to produce it.<br> <br> I am now waiting on the information to cancel my contracts as that is the only sure method I have of resolving this.<br> <br> MTN, you are going to loose a customer since 2001 for not being able to correct a mistake with one contract.<br> That is poor support.<br> <br> Wow, there are a lot of unanswered MTN posts on this site, perhaps MTNs status as a company that responds needs to be updated?<br> <br>