Incorrect contract give, and wrong billing for data

<p>I upgraded my sons contract last year January, i have had the top up 100 contract for years and asked for the same top up 100, when i upgraded, in March, to my suprprise I was charged R773.11. When i spoke to the customer service agent i was told that i would be charged R229.00 per month for the top up contract. In March i was billed R773.11 April R2370.90, May R2339.66 and June 2338.84, I called the customer service department but was told that they cannot ***ist i had to speak to the MTN department i took the contract with, sent e-mails but they could not help me because the department that did my contract was striking for months. The strange thing is I use to buy my son data on a weekly basis, so why would his data be depleted every week, if he had "uncapped data", that does not make sense, I now have a bad credit record because of MTN and i am not the only person that has been billed for data during these months, surely this is not my fault and i should not be billed for this, why should i pay for MTN's mistakes and why do they blacklist if this issue has not been resolved, they were going to listen to the tapes when i evetually got through to them to check what i have asked for, but a year later, i am still waiting for them to clear my name and credit me the amounts billed. I am paying a monthly contract fee of R239.11(the one i agreed upon when i upgraded) but have not been using the phone since last year because the service has been suspended. The cell phone number is *** and i can be contacted on ***.</p>