JG
Janine G
1 reviews | Active since Feb 2015
02 Feb 2015, 14:47
Incorrect charges and no feedback
I have been billed for BIS Blacberry services for more than a year but I own an iphone.<br> <br> After phoning Durbanville MTN i was informed I would be called back, after receiving no response I have tried to phone 9 times today and still no response.<br> <br> Please credit my account with the billing that was incorrectly charged.
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MTN South Africa's replyOfficial
12 Feb 2015, 11:53Hello Nienkie,
Thank you for posting.
Please accept our apologies for the inconvenience caused.
Our records show that the BIS has been removed and a credit have been passed and allocated to the MTN account.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the inconvenience caused.
Our records show that the BIS has been removed and a credit have been passed and allocated to the MTN account.
Regards,
Ebbedene
REQ:***
Best regards,
MTN South Africa's reply12 Feb 2015, 11:53
Official
Hello Nienkie,
Thank you for posting.
Please accept our apologies for the inconvenience caused.
Our records show that the BIS has been removed and a credit have been passed and allocated to the MTN account.
Regards,
Ebbedene
REQ:***
Thank you for posting.
Please accept our apologies for the inconvenience caused.
Our records show that the BIS has been removed and a credit have been passed and allocated to the MTN account.
Regards,
Ebbedene
REQ:***
Best regards,