SZ
Saffer72 ZA
1 reviews | Active since Mar 2009
15 Mar 2016, 11:48
Incorrect billing - still no explanation
This complaint is coming on from last year already. I still haven't received any attempt at explaning how it came to be that my account was over-charged.
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Replies (1)
MTN South Africa's replyOfficial
17 Mar 2016, 11:10Hello shivanj,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
I have called you and as per your request I need to call you back at 13:30. Will call you back to assist you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
I have called you and as per your request I need to call you back at 13:30. Will call you back to assist you.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply17 Mar 2016, 11:10
Official
Hello shivanj,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
I have called you and as per your request I need to call you back at 13:30. Will call you back to assist you.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
I have called you and as per your request I need to call you back at 13:30. Will call you back to assist you.
Kind Regards,
Alice van der Merwe
***
Best regards,