KL
Karolina L
1 reviews | Active since Feb 2012
02 Aug 2019, 07:48
Incorrect billing: R5300 instead of R240
Good Day This morning my monthly debit order went off. Instead of being charged my usual amount of R240, they deducted R5300. This has never happened before and I have not opened any new accounts or upgraded or made use of any other services whatsoever. I have a top up account (where I pay in my own funds when the bundles and air time run out) to ensure that this kind of thing does not happen. Please resolve this as I do not want to be running around from one MTN store to another.
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Replies (1)KL
Karolina L's updateReviewer Update
26 Feb 2021, 09:16Thank you for your response.
Lesson learnt, is not to assume that you can rely on a hotels wifi to make calls (even when your roaming is off).
Lesson learnt, is not to assume that you can rely on a hotels wifi to make calls (even when your roaming is off).
KL
Karolina L's update26 Feb 2021, 09:16
Reviewer Update
Thank you for your response.
Lesson learnt, is not to assume that you can rely on a hotels wifi to make calls (even when your roaming is off).
Lesson learnt, is not to assume that you can rely on a hotels wifi to make calls (even when your roaming is off).