Incorrect Billing on Account which should be topup
I have just been invoices R2600 for data charges on my son's phone which is supposed to be a top-up contract.<br> <br> I have been hanging on the phone for an hour and no reply.<br> <br> This has totally messed up my budget and I'm furious.<br> <br> I want someone to contact me NOW
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
09 Jun 2015, 13:12Hello nickik,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the usage limit was set on 01-06-2015 therefore any charges incurred before this date are valid.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the usage limit was set on 01-06-2015 therefore any charges incurred before this date are valid.
Thank you
Wenzile Masina
REQ:***
MTN South Africa's reply09 Jun 2015, 13:12
Official
Hello nickik,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the usage limit was set on 01-06-2015 therefore any charges incurred before this date are valid.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the usage limit was set on 01-06-2015 therefore any charges incurred before this date are valid.
Thank you
Wenzile Masina
REQ:***