AR
Anthony R
1 reviews | Active since Sept 2015
08 Sept 2015, 11:14
Incorrect billing leads to legal action
Since the last 5 days of my initial complaint regarding MTN there has been no concrete response besides the response from MTN through Hello Peter.<br> they promised that the MTN legal department will be in contact with me but nothing. Now when i call 808 they tell me that my MTN number does not exist.<br> i am really running out of patience with this now. I am in the process of applying for finance for a vehicle and if reports come back as me being black listed then I will be force to sue MTN.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
16 Sept 2015, 08:32Hello NireshneeR,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
MTN South Africa's reply16 Sept 2015, 08:32
Official
Hello NireshneeR,
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Kindly be advised that the matter has been escalated to the relevant department for urgent attention and to contact you directly with feedback.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***