LM
Lunga M

1 reviews | Active since Feb 2016

20 Feb 2016, 22:20

INCORRECT BILLING FOR THREE MONTHS

I really dislike, NO I hate this network ever since I took a contract with them. I have been billed incorrectly for ****** three months, my bill in February is R 2607.34, January was R4304.38 and in December was R 3434.97. The thing that frustrates me the most is that I buy my own data bundles but still have to pay so much. I have queried but no one was able assist me. I will never recommend anyone to take a contract with MTN. I really need my money back you have made my life so difficult.<br> <br> E***

0
Replies (1)
MTN South Africa
MTN South Africa's reply22 Feb 2016, 22:18
Official
Hello Siyabonga927,

Thank you for your post

We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

Please note that a billing query has been logged for investigation, reference number: ***.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

Kind Regards
Siphumezo
REQ:***

Best regards,