Incorrect billing and no one is accounting for it.

I have been incorrectly charged by MTN since march ,I tried to reach out via 135,email and Twitter with no joy.

I'm being redirected from 1 department to another (No one wants to fix this )

I recently upgraded my account to a contract for R129 but to my surprised I'm billed R199.which is not the amount that we agreed on.

I also called before the cooling off period to make sure I'm not charged more than R129 and was assured about the amount.

When I request for a cancelation they want to penalize me though its thier mistake that they are not willing to fix.

At this point I want out of the contract and not willing to pay a cent.Because of the poor service recieved