1 reviews | Active since Dec 2018
Incorrect billing and no help from Mtn customer care.
We took out a 2nd contract from Mtn in August this year. It was for a router and 20g data per month at a price of R559 per month. Since the first debit order off, we had issues as the amounts was different every month. We took out this contract because it was a special otherwise we would never have taken out the contract. All of a sudden they stopped sending me statements so I couldnt check the amounts charged to us. When I eventually got statements again I saw the price for the contract is R1045 per month and not the R559 that was agreed to telephonically. I did take this up with customer care early October and up till now it was just emails and emails but no real answers on this. I am very dissapointed with the service and would not recommend Mtn to any other person interested in a cell contract.
