MF
Marco F

1 reviews | Active since Feb 2017

19 Apr 2017, 04:27

Incorrect billing amount

<p>Mtn is billing me R589 instead of R329 since the start of my contract. I have used every possible route available to sort out this issue but with no success. </p> <p> </p> <p>Customare care does not respond to my emails anymore and when I phone the 808 number I am told they are not able to help and that I should send an email to customare care.</p> <p> </p> <p>The consultant and middelburg mall tried to help by sending an email stating that the amount is incorrect, but also with no success. </p> <p>I have tried now for almost 4 weeks to sort this out. The customer care MTN is not very good.</p>

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