cV
casper V
1 reviews | Active since Nov 2014
13 Jul 2015, 12:02
INCORRECT BILLING AGAIN!!!
This will be mu 5th month that I am being billed incorrect. I am on a ****** TOP UP contract and every month I owe them a different amount. I have been complaining etc. What more can a person do. I had it with this pathetic network. I need this sorted out. And the response you get from I believe an automated reply for all complaints. SORT OUT THIS ****T!!!
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Replies (1)
MTN South Africa's replyOfficial
01 Aug 2015, 14:01Hello Cazz12345,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you are being charged the promo fee for the previous device you had with Nashua before the upgrade was processed. Also note that there is insurance charges as well.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you are being charged the promo fee for the previous device you had with Nashua before the upgrade was processed. Also note that there is insurance charges as well.
Thank you
Wenzile Masina
REQ:***
Best regards,
MTN South Africa's reply01 Aug 2015, 14:01
Official
Hello Cazz12345,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you are being charged the promo fee for the previous device you had with Nashua before the upgrade was processed. Also note that there is insurance charges as well.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that you are being charged the promo fee for the previous device you had with Nashua before the upgrade was processed. Also note that there is insurance charges as well.
Thank you
Wenzile Masina
REQ:***
Best regards,