Incorrect Billing

I have sent proof of my membership of the ATKV, which entitles me to the 10% discount.<br> Feel free to check on any of my previous two upgrades for the same benefit I should be getting now as well.<br> I've asked them to pull the telephone conversations I had when I upgraded my handsets at the end of Jan 2015.<br> On the calls it was also specifically mentioned how much I will be paying per month, after the discount is app****.<br> That call is also a legal binding agreement.<br> <br> I have also upgraded the other number on my account, with exactly the same benefits, and that was also a recorded conversation.<br> <br> I also need the data to be allocated to my current billing month.<br> I have not been allocated any of the 500mb data, as agreed to on the promo offer id for both of my cell nrs i have upgraded.