lM
lindelws M
1 reviews | Active since Nov 2015
11 Nov 2015, 21:56
Incorrect billing
I have been buying airtime lately of which it disappears, I don't call or download but I would buy more than 50 MB a day or 60 rands worth of airtime and it would vanish into thin air. Network connection is also bad. I have had enough and I am moving to another network.
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Replies (1)
MTN South Africa's replyOfficial
13 Nov 2015, 13:23Hello lmankangeni,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The airtime is consumed by internet usage and WAP Content Services that are deducting R3.00 and R3.50 per day, to cancel the services please dial *141*5#ok. To reduce the data usage, please make sure that you stop all applications that are running on the background and turn off automatic updates.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The airtime is consumed by internet usage and WAP Content Services that are deducting R3.00 and R3.50 per day, to cancel the services please dial *141*5#ok. To reduce the data usage, please make sure that you stop all applications that are running on the background and turn off automatic updates.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply13 Nov 2015, 13:23
Official
Hello lmankangeni,
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The airtime is consumed by internet usage and WAP Content Services that are deducting R3.00 and R3.50 per day, to cancel the services please dial *141*5#ok. To reduce the data usage, please make sure that you stop all applications that are running on the background and turn off automatic updates.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
The airtime is consumed by internet usage and WAP Content Services that are deducting R3.00 and R3.50 per day, to cancel the services please dial *141*5#ok. To reduce the data usage, please make sure that you stop all applications that are running on the background and turn off automatic updates.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,