AW
Andre W
1 reviews | Active since Oct 2015
01 Oct 2015, 07:32
Incorrect billing
I was build 3 time the normal amount and no one answered the phone so I can ask why. I would appreciate someone calling me from MTN.
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Replies (1)
MTN South Africa's replyOfficial
01 Oct 2015, 15:30Hello LedZep,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a credit has been processed for the failed SUL.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a credit has been processed for the failed SUL.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply01 Oct 2015, 15:30
Official
Hello LedZep,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a credit has been processed for the failed SUL.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that a credit has been processed for the failed SUL.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,