cZ
colete Z
1 reviews | Active since Feb 2010
26 Sept 2015, 08:41
Incorrect Billing
my contract ended in July and MTN said I wont be billed anymore ,to my surprised I'm still paying while I\m on prepaid sies.I want my money back !!!"
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Replies (1)
MTN South Africa's replyOfficial
26 Sept 2015, 10:20Hello coletee,
Thank you for your post to the hello peter website.
Apologies for the inconveniences caused. According to our records, your contract ends on the 6th October. I am afraid that the cancellation has not yet been initiated.
Rest assured, it is not our intention to displease you. For more information, please contact our retentions team via our call centre on 808.
Regards,
Somayya
MTN SA
REQ:***
Thank you for your post to the hello peter website.
Apologies for the inconveniences caused. According to our records, your contract ends on the 6th October. I am afraid that the cancellation has not yet been initiated.
Rest assured, it is not our intention to displease you. For more information, please contact our retentions team via our call centre on 808.
Regards,
Somayya
MTN SA
REQ:***
Best regards,
MTN South Africa's reply26 Sept 2015, 10:20
Official
Hello coletee,
Thank you for your post to the hello peter website.
Apologies for the inconveniences caused. According to our records, your contract ends on the 6th October. I am afraid that the cancellation has not yet been initiated.
Rest assured, it is not our intention to displease you. For more information, please contact our retentions team via our call centre on 808.
Regards,
Somayya
MTN SA
REQ:***
Thank you for your post to the hello peter website.
Apologies for the inconveniences caused. According to our records, your contract ends on the 6th October. I am afraid that the cancellation has not yet been initiated.
Rest assured, it is not our intention to displease you. For more information, please contact our retentions team via our call centre on 808.
Regards,
Somayya
MTN SA
REQ:***
Best regards,