1 reviews | Active since May 2014
Incorrect Billing
<p>MTN is incorrectly billing me each month, my contract sim card that haven't used since April is incurring a bill of over R2000 per month. I have reached out to them on twitter asking the to email me an Itemised bill for the 3 months, it t ook them over a month for them to provide that, i have asked them to call me several time and they refuse.</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that a billing query for the invoices dated 2016-04-13 to 2016-06-13 has been logged for investigation, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that a billing query for the invoices dated 2016-04-13 to 2016-06-13 has been logged for investigation, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,