LM
Lungani M
1 reviews | Active since Mar 2009
28 Jul 2015, 11:41
Incorrect billing
2 months ago I upgraded my contract. I signed the contract for an amount of R149. For the past few months I have been billed R179, I have been to the store more than twice to have this matter resolved. Had I not made payment my line would have been suspended and listed as a non- payer. If this can't be resolved by Friday 31 July. PLease cancel the contract and I will return all goods.
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Replies (1)
MTN South Africa's replyOfficial
12 Aug 2015, 12:48Hello czwe101,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly fax us the copy of contract to *** and quote the below reference number in order for the contract to be amended correctly.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly fax us the copy of contract to *** and quote the below reference number in order for the contract to be amended correctly.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply12 Aug 2015, 12:48
Official
Hello czwe101,
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly fax us the copy of contract to *** and quote the below reference number in order for the contract to be amended correctly.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Kindly fax us the copy of contract to *** and quote the below reference number in order for the contract to be amended correctly.
Best regards
Mantoa
REQ:***
Best regards,